Front Desk Officer

„The office is a colorful place and it is located in the heart of the city. We have a good vibe thanks to our colleagues and now we are looking for a smiling ambassador with excellent communication skills who will be ready to help our colleague from Reception with administrative tasks.

If you like everything around you to be organized but you also have a keen interest in being curious all the time, then you have a place in our team as a Front Desk Officer.

You will work with happy people ready to offer all the support needed in order to enjoy a smooth accommodation and a friendly integration in #accacelife.”

Your responsibilities:

• Receive visitors at the reception by greeting, welcoming, directing and announcing them accordingly; ensure protocol during visits and check availability so meeting areas do not overlap
• Greet and welcome guests as soon as they arrive at the office
• Responsible with front-desk activities, including preparing, scanning, and distributing correspondence
• Answer, filter and forward incoming phone calls
• Provide basic and accurate information in-person and via phone/email
• Ensure reception area and meeting rooms are tidy and presentable, with all necessary stationery and materials
• Receive, sort, file and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk
• Order front office supplies and keep inventory of stock for goods used by employees
• Update calendars and schedule meetings
• Provide support to other departments with the registration, submission and collection of official documents from the Authorities (eg: ANAF, ITM, Banks, etc.) and delivery to the responsible person within the company
• Arrange travel and accommodations
• Keep up to date records of all suppliers and liaise with all suppliers providing office related services (cleaning, water, coffee and similar)
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing
• Provide support for sending the documents to an authorized translation company and monitor the process
• At the request of the managers, prepare reports related to the reception activity
• Provide administrative support throughout the organization
• Update the customer and supplier database, create requests in the internal management system

Requirements and skills: 

• Proven work experience as a Receptionist, Front Office Representative, or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills both in Romanian and English
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Ability to prioritize tasks
• Customer service attitude
• Pleasant personality

What will we offer:

• Annual bonus based on your performance
• Meal tickets
• Medical insurance to a well-known private clinic
• Central location in Bucharest
• Paid study leave
• Additional days of rest leave
• English course, internal trainings, financial support for specializations, external conferences
• Bookster subscription
• The chance to develop and work with friendly colleagues, with a strong professional background
• We organize various interactive events that help to relax the atmosphere and strengthen the team spirit. Follow our Facebook page – Accace Careers Romania – and be part of our #accacelife!